When you can't get to the phone, Vigilant Response texts the customer back in seconds, so the job stays with you instead of going to the next firm on Google.
Start my 2 weeks free →No setup fee. No card charged for 14 days. Cancel any time.
You're up a ladder or under a sink, the phone rings out, and by the time you call back they've already booked the next trade who picked up. That's not a small thing. It's real money walking out the door, every single week.
of people whose call isn't answered won't call back — they call a competitor.*
the value of even a small job you lose to a missed call.
how fast Vigilant Response replies, so you're the one they talk to first.
You're on the tools and can't answer. Normally that job's gone. Nothing changes about your phone or your number.
Within seconds they get a friendly text in your name asking for their name, address and the job, so you've got exactly what you need to judge how urgent it is.
You've already got their details, so you can jump straight on the emergencies and get back to the rest when you're off the tools. No downing tools every time it rings.
The obvious one. Every rescued call is a job that stays yours instead of going to a competitor. One saved job a month covers the cost several times over.
The usual fix for missed calls is paying someone to answer the phone — £1,500+ a month once you count wages, NI and holiday. Vigilant Response does the front-line job for a fraction of that, so you put off taking on staff until you're really ready.
Stop being a slave to the phone. Once the text's gone out, the pressure's off — the customer's reassured and you can finish the job in hand and reply when it suits you.
A quick look at exactly what your customer gets the moment you miss their call.
We set the whole thing up for you at no cost. You only pay if it's working for you.
Takes two minutes. We'll have your missed-call text back live within a day.
We'll be in touch within a day to get your missed-call text back live. Keep an eye on your phone.
No. You keep your own mobile and number exactly as they are. We simply set things up so that any call you miss triggers the automatic text. Nothing changes about how you make or take calls.
Nothing to set up, and nothing for the first two weeks. After that it's £149 a month, and you can cancel any time. We take a card at sign-up so it carries on smoothly after your free trial, but you're never tied in.
Not at all — that's the point. We build and set the whole thing up for you. Once it's live there's nothing for you to learn or manage. It just quietly catches your missed calls in the background.
Yes. We'll write it in your name and your style, and you can tweak the wording whenever you like so it sounds exactly like you.
Then you cancel before the two weeks are up and you've paid absolutely nothing. No forms, no hassle, no hard feelings.
Know another trade losing jobs to missed calls? Send them our way. When they come on board and stay past their first month, we'll send you £100. Refer as many as you like.
Your next customer might be ringing right now. Get Vigilant Response live this week and never lose one to a missed call again.
Start my 2 weeks free →No setup fee · 14 days free · cancel any time